General Refund Policy
There is no refund for evaluation skates.
Acceptance or registration on a Boston Imperials team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full year or season depending on the program. The Boston Imperials will review requests for an adjustment to Club Fees in the case of a significant injury or relocation.
Please note that refunds will not be issued due to a player's academic performance or "work load". To initiate this review, please complete the following form and clearly explain the circumstances. Any adjustment or refund of Club Fees will be determined on a case by case basis by the Boston Imperials. Administrative fees may apply.
Refunds will be provided in the same manner in which payment was made and by check if payment was made via cash or e-check. If payment was made by credit card, refunds will appear on your credit card statement as a credit. Refunds or Club Fee adjustments will not be provided due to weather. We will do our best to reschedule and play as many games as possible each season.
Please allow 7-10 days for Boston Imperials staff to review your request.
Should a significant injury occur that results in a substantial loss of play or participation in Boston Imperials activity, we can initiate a review of the player’s Club Fee by contacting club ownership A significant injury is defined as an injury that results in a player not being able to participate in team activities for more than a six week timeframe. In order for your request to be considered, you must submit a doctor's note to confirm the severity of the injury.
Consideration for relocations outside the general Greater Boston area will be given. Please contact us if this is needed.